Disclaimer
The information provided on IndonesiaEntry.com is for general informational purposes only and is intended to assist users in applying for Indonesian visas, such as the Electronic Visa on Arrival (e-VOA) and other applicable visa types where relevant. While we make every effort to ensure the accuracy, timeliness, and completeness of the information on our website, we provide no guarantees or warranties—express or implied—regarding the reliability, suitability, accuracy, or availability of our content, services, or any visa outcomes.
1. No Government Affiliation
IndonesiaEntry.com is an independent private service provider operated by Indonesia Entry. We are not affiliated with, endorsed by, owned by, or in any way connected to the Indonesian government, the Directorate General of Immigration, or any official immigration, customs, or governmental authority. We act solely as a third-party intermediary to assist users by reviewing documents, completing application forms, and submitting them through official government channels on your behalf.
2. No Guarantee of Approval or Processing Time
We do not guarantee that your visa application will be approved, accepted, or processed within any specific timeframe by the Indonesian authorities. Final decisions on visa issuance, validity, duration of stay, entry permission, extensions, or any other immigration matters rest exclusively with the Indonesian government. We are not responsible for any rejections, delays, denials of entry, fines, overstays, or other consequences that may arise from incomplete, inaccurate, or ineligible applications, changes in government policies, or any other factors beyond our control. The responsibility for providing truthful, accurate, and complete information and documents lies entirely with you.
3. User Responsibility
It is your sole responsibility to understand and comply with all current Indonesian entry requirements, visa regulations, immigration laws, and any additional conditions (such as arrival card submissions, health declarations, or customs rules) before traveling. Visa rules can change without notice. We strongly recommend that you always verify the latest official requirements directly from authorized government sources, such as the official Indonesian e-Visa website at https://evisa.imigrasi.go.id/ or other relevant immigration portals.
4. Limitation of Liability
To the fullest extent permitted by applicable law, IndonesiaEntry.com, its owners, operators, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our website, services, or any visa application process. This includes, but is not limited to, loss of data, profits, revenue, goodwill, travel disruptions, denied entry, or any other losses or claims.
5. External Links
Our website may include links to external websites, including official government pages, which are not under our control. We do not endorse, monitor, or assume any responsibility for the content, privacy practices, or availability of these external sites, nor for any loss or damage that may result from their use.
6. Changes to This Disclaimer
We reserve the right to modify, update, or replace this Disclaimer at any time without prior notice. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically to stay informed.
If you have any questions regarding this Disclaimer or our services, please contact us at: support@indonesiaentry.com
Last updated: February 26, 2026